Our Technology
Live operators,
real-time delivery of information, and FREE CRM tool to
keep track of your customers.
Focus Inc is continuously improving its technology
to bring dealers the freshest, hottest buyers. And, we deliver
tools that allow you to better track your customers through
the buying process, whether they are our customers or customers
from other sources.
Our ability to accurately track all of our customers is
the key to being able to deliver you a guaranteed cost-effective
advertising solution. All of our advertising airs with unique
800 numbers and our calls are answered by live inbound operators.
These operators take a complete application in a matter
of minutes and are the first step in the process of selling
cars for your dealership.
Once the operator completes the call, your customer’s
information is then electronically transmitted to our servers
where all of our dealer information is stored. Based on
the parameters we set forth at the beginning of each campaign,
our system determines where each customer is sent.
The customer’s information arrives at your dealership
via fax or e-mail in real-time. About 15 minutes after the
operator hangs up, you have the customer’s information.
The information includes how many customer referrals you
have received and how many are left to receive. If a customer
calls again within 30 days, that information is transmitted
to you as a repeat caller.
In addition to the real-time e-mail or fax delivery of
your customer referrals, you can access the same information
via a secured website. Just log in to review, make appointments,
update records, or follow the progress of your department.
This module works with our records as well as yours. Feel
free to use it for your other lead sources or walk-in traffic.
Our system allows you to know exactly what is going on with
your department 24 hours a day. And, whether you are in
the office, sitting at Starbucks, or on vaction lounging
by the pool, you can keep track of everything that is going
on in your sales department.
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